Refund Policy
Please review refund-related guidance before making a purchase, requesting activation, or asking for setup support.
Before you order
Customers should review packages, products, services, and FAQ before ordering. If you are unsure which plan or app is suitable for your device, please ask through the contact page or WhatsApp before payment.
Activation and support cases
Refund handling may depend on the type of product or service involved, the stage of activation, device compatibility information provided by the customer, and the nature of the support request. Once activation or setup support has started, refund eligibility may be limited depending on the confirmed order details.
Technical issues
If a customer faces a technical issue, MEER IPTV may first provide reasonable troubleshooting guidance such as app refresh, playlist refresh, internet speed check, device restart, or alternative app advice. Refund or replacement decisions should be confirmed directly with support based on the actual case.